Infrastructure Support Engineer for a GPU cloud company
Remote
Full Time
Experienced
The company:
Our customer is the largest GPU cloud built specifically for AI. Instantly deploy thousands of NVIDIA H100s and A100s on-demand, without contract or commitment, or reserve dedicated clusters at any scale to power your training and inference workflows.
The role:
We are looking for a candidate with at least 3+ years of experience with a strong background in Linux environment, advanced troubleshooting skills and mindset, customer support experience, and fluent English to speak directly with customers.
This is a remote position with challenging daily challenges, to cover the 8am to 6pm shift San Francisco, California.
Responsibilities:
As an Infrastructure Support Engineer you will be in charge of:
Requirements:
You must be familiar with technologies such as:
This position is only valid for professionals based in Latin America.
Our customer is the largest GPU cloud built specifically for AI. Instantly deploy thousands of NVIDIA H100s and A100s on-demand, without contract or commitment, or reserve dedicated clusters at any scale to power your training and inference workflows.
The role:
We are looking for a candidate with at least 3+ years of experience with a strong background in Linux environment, advanced troubleshooting skills and mindset, customer support experience, and fluent English to speak directly with customers.
This is a remote position with challenging daily challenges, to cover the 8am to 6pm shift San Francisco, California.
Responsibilities:
As an Infrastructure Support Engineer you will be in charge of:
- Providing 1st line support to their customers.
- Providing support to their non-technical team members.
- Configuring, testing and deploying new GPU servers and virtual machines.
- Maintaining and updating automation workflows (scripts, ansible, etc...).
Requirements:
You must be familiar with technologies such as:
- Ansible and Bash Scripting.
- NVIDIA GPUs.
- Hypervisors.
- Kubernetes or Slurm.
- Networking (Switches and Routers).
- Linux Disk Management.
This position is only valid for professionals based in Latin America.
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